0

Your Jewelry Box is Empty

Labor Day Office Closure

Labor Day Office Closure

Hello True Gem Community!

Beginning Friday, September 4th and lasting through Monday, September 7th, our office will be closed as we allow our team a long weekend to rest and recuperate.

This year has brought a tremendous amount of challenges which has made us all the more grateful for our True Gem community and family. It is clear that the success and future of our business is sustained with the trust of our clients and with our team’s ability and willingness to adapt. Over the past six months, our True Gem family has without question worked long hours, more than what is sustainable, to adapt and overcome since COVID-19 emerged. As we near the fourth and final quarter of such an unprecedented year, we are grateful to have this opportunity to rest before heading into the busy holiday season.

Client production timelines will remain unaffected by our temporary office closure, however, please note that we will not be available to answer phone calls or emails 9/4 through 9/7. Regular office hours and operations will resume Tuesday, September 8th, and at that time, we will begin returning emails and phone calls in the order in which they were received.

Thank you for your continued trust in our team and for your understanding as we take this opportunity to proactively care for ourselves now, in order to better serve you in the future!

-Lynne, Andy, Jordan and Stephen (TheTrueGem4)



Also in Blog

How the New Tariffs May Impact Diamond Sourcing
How the New Tariffs May Impact Diamond Sourcing

As the effects of the newly announced tariffs begin to take shape, we want to keep you informed about how this may impact your purchasing process and what steps we are taking to support you during this time.

You Are The Light Giveaway!
You Are The Light Giveaway!

This giveaway is more than a chance to receive something beautiful. It is a love note, a reminder, a small offering to say:You are the light.And no one, and nothing, can take that light away from you.

New Drops to Love for Valentine's Day!
New Drops to Love for Valentine's Day!

Introducing The True Gem's New Lifestyle Jewelry Collection: Part Two. This year, we are thrilled to introduce the second installment of our lifestyle jewelry collection, curated in collaboration with our trusted manufacturing partners who share our commitment to ethical practices and quality craftsmanship.